Vacancy details
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Employment type
Full-Time
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Employment level
Executive Level
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Expected salary
4000 - 5500 SAR
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Nationality
Any Nationality
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Gender
Not Specified
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Job function
Information Technology
Job description
The nature of the tasks
Meet clients or answer the company's phone
Providing the customer with all the information he needs, responding to all his questions and inquiries, and interacting with him in a positive way.
Successfully solve the customer's problem ensuring his satisfaction; What contributes to improving the reputation of the group
Implementing the customer service policies and instructions approved by the Marketing and Sales Director and the Executive Director.
Writing reports of the daily achievements according to customer service instructions approved by the General Administration
Skills that must be available in a customer service employee
Listen and communicate positively with others
time management
Negotiation and persuasion
Desire to develop
Technical competence
She must have the ability to read clients, by trying to understand and understand their psychological state and mood, and she must maintain calm and keep away from emotion and nervousness, develop the ability to focus in order to achieve the desired goals, and to adhere to work ethics, and insist on success in performance The tasks required without default.
How you match?
Your overall matching with this job
Your qualification with this job
Your personality with this job
Your answers
Minimum Job Requirements
Required Education
Bachelor
Minimum years of experience
1-3 Years of experience in relevant experience
Required skills
Work In An Organized Manner
Required Languages
Arabic - Native
English - Advanced
French - Intermediate
Location
Industry
Business, Consulting and Management , Creative Arts and Design , Information Technology , Marketing, Advertising and PR , Media and Internet , Public Services and Administration
Location
Riyadh, Saudi Arabia
NO. of employees
50-149
Company description
SMA Tag Group is a registered Saudi group, headquartered in Smart City, Riyadh, working in the field of programming, information technology, e-marketing, economic and financial consulting, and open investment, and SMA Tag Group owns many sub-offices around the world
