Client Service Manager

SMA Tag Groups of Companies Riyadh

Posted 1 year ago
1 vacancies
+100 applicants
7976 views

Vacancy details

  • Employment type

    Full-Time

  • Employment level

    Executive Level

  • Expected salary

    4000 - 5500 SAR

  • Nationality

    Any Nationality

  • Gender

    Not Specified

  • Job function

    Information Technology

Job description

The nature of the tasks
Meet clients or answer the company's phone
Providing the customer with all the information he needs, responding to all his questions and inquiries, and interacting with him in a positive way.
Successfully solve the customer's problem ensuring his satisfaction; What contributes to improving the reputation of the group
Implementing the customer service policies and instructions approved by the Marketing and Sales Director and the Executive Director.
Writing reports of the daily achievements according to customer service instructions approved by the General Administration
Skills that must be available in a customer service employee
Listen and communicate positively with others
time management
Negotiation and persuasion
Desire to develop
Technical competence
She must have the ability to read clients, by trying to understand and understand their psychological state and mood, and she must maintain calm and keep away from emotion and nervousness, develop the ability to focus in order to achieve the desired goals, and to adhere to work ethics, and insist on success in performance The tasks required without default.

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Minimum Job Requirements

Required Education

Bachelor

Minimum years of experience

1-3 Years of experience in relevant experience

Required skills

Work In An Organized Manner

Required Languages

Arabic - Native
English - Advanced
French - Intermediate

Location

Industry

Business, Consulting and Management , Creative Arts and Design , Information Technology , Marketing, Advertising and PR , Media and Internet , Public Services and Administration

Location

Riyadh, Saudi Arabia

NO. of employees

50-149

Company description

SMA Tag Group is a registered Saudi group, headquartered in Smart City, Riyadh, working in the field of programming, information technology, e-marketing, economic and financial consulting, and open investment, and SMA Tag Group owns many sub-offices around the world

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