Looking for highly qualified employees in replying to clients, communicating with them, and helping them find solutions.
Customer service Tasks: responding to customers through WhatsApp. solving problems by creating and completing orders, and guiding customers to method of activating the sold cards. Sending reminders for abandoned baskets and reminding customers to rate the store after order completion.
The task of managing social media accounts: The employee responds to customers on Instagram, Twitter and Telegram platforms, and helps them to know the way of ordering and the rest of the customer service tasks included.