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Customer Services Specialist

مؤسسة عبدالله عطاالله الفرهود Riyadh

Posted 2 weeks ago
2 vacancies
+100 applicants

Vacancy details

  • Employment Type


  • Employment Level

    Entry Level

  • Job function


  • Job description

    • Identifying and evaluating customer needs to reach a high level of satisfaction

    • Building a distinguished relationship and a high level of trust with clients through open and interactive direct communication

    • Provide accurate, correct and complete information using all available methods / tools

    • Assist the sales team to achieve sales targets and to manage sales offers and quotations whenever requested.

    • Dealing with customer complaints and providing appropriate solutions and alternatives within the time specified in the group policy, following up and maintaining a high level of accuracy to save customer records, files and related reports.

    • Following the correct communications management policies

    • Exercising more efforts to raise the level of customer interaction, whether on social media channels or others

    • Supporting clients by answering questions and presenting the services provided by the group.

    • Building and implementing social media plans through research, platform identification, measurement, messaging and identification of target audiences

    • Create, edit, publish and update the daily content of the group's social media channels.

    • Cooperating with other departments (marketing, sales, etc.) to provide a reputation worthy of the company and its products, and to identify the major players in the field.

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Minimum Job Requirements

Required Education


Minimum years of experience

1-3 Years of experience in Sales

Required skills

مهارات اتصال عالية
مهارات الحاسب الالي
مهارات التعامل مع قنوات التواصل الاجتماعي

Required Languages

English - Intermediate



Retail , Sales


Riyadh, Saudi Arabia

NO. of employees


Company description

علامة تجارية يمتد تاريخها لأكثر من 37 عاماً تهتم بقطع الأثاث المكملة لإضفاء جمالاً على المساحات الصغيرة في المنزل

وبسعر منافس وجودة عالية. وتتميز في الإختيار الفريد لشريحة العملاء المستهدفة.


أن نكون الوجهة الوحيدة عندما يذكر الأثاث مقرون بالجودة والسعر المناسب.


التضامن والدعم / المسؤولية والمحاسبة / الأمانة والأخلاق